Return Policy

INTRODUCTION

  • Katiasshop (“the Company”) with its website at ‘www.katiasshop.com’ (“the Website”) provides women and men fashion clothing and accessories.

GENERAL 

  • The Company stands behind the quality of everything we sell and hope you are happy with your products. 
  • Our products are fully warranted against defects in materials and workmanship.


UNSATISFACTION

  • Subject to the final discretion and approval of the Company, if you are unsatisfied with your products you purchased from the Company, you can return your item(s) as per the following conditions :- 
  • No refund on sale of items unless the same has manufacturing defects which requires evidence of photos;
  • No refund on shipping costs; 
  • Refund could be made up to 14 days from receiving the product. Any products that requires to be shipped back to you, we shall bear all shipping expenses. You shall provide your shipping address once a refund is approved by the Company. 
  • Refund could only be made on items that are unused and sent back with its original packaging. 
  • No refund on damaged/used merchandise 
  • Katia’sshop guarantees refunds if the merchandise is received in its original form or condition. 


EXCHANGE

Need to make a change? At this time, we do not offer product exchanges.

CONTACT

In order to continue to provide excellent service, Katia’shop welcome and value your feedback.

Email : info@katiashop.com, sales@katiashop.com
Phone : 800-340-9374
Address: 2470 Windy Hill North Suite 445 Marietta GA 30067

Effective as of [2/16/2018.